Shipping policy

Shipping Policy

Effective Date: April 2026

Welcome to 4Buyn (“4Buyn”, “we”, “our”, or “us”). This Shipping Policy outlines how orders are processed, shipped, and delivered when you purchase products through our website (www.4buyn.com) and mobile applications.


1. Delivery Coverage

  • We currently deliver across Bangladesh

  • Delivery availability may vary depending on location and seller


2. Order Processing Time

  • Orders are typically processed within 1–2 business days

  • Orders placed on weekends or holidays may be processed on the next working day


3. Delivery Time

Estimated delivery times:

  • Inside Dhaka: 1–3 business days

  • Outside Dhaka: 2–5 business days

👉 Delivery time may vary depending on product availability, seller location, and courier service.


4. Shipping Charges

  • Shipping fees may vary depending on location and product

  • Free delivery may be offered on selected products or promotional campaigns


5. Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) across most locations in Bangladesh

  • Customers are required to pay the delivery agent at the time of delivery


6. Order Tracking

  • Once your order is shipped, you may receive updates via:

    • SMS

    • Email

    • App notifications


7. Delivery Attempts

  • Delivery partners may attempt delivery multiple times

  • If delivery fails due to customer unavailability, the order may be canceled


8. Delays

Delivery may be delayed due to:

  • Weather conditions

  • Public holidays

  • Courier service disruptions

  • High demand periods

We will try our best to inform customers in such cases.


9. Damaged or Missing Items

  • If you receive a damaged or incomplete order, please contact us within 24–48 hours

  • Provide photos/videos for faster resolution

👉 Issues will be handled according to our Return & Refund Policies


10. Seller Responsibility

Since 4Buyn is a multi-vendor marketplace:

  • Sellers are responsible for preparing and dispatching products

  • 4Buyn ensures coordination with delivery partners for smooth delivery


11. Contact Information

For shipping-related queries:

📧 Email: support@4buyn.com
🌐 Website: www.4buyn.com


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