Return Policy
Effective Date: April 28, 2025
At 4buyn.com, your satisfaction is our priority.
If you are not completely happy with your purchase, we’re here to help with a straightforward return process.
1. General Return Guidelines
You may request a return within 14 days from the date of delivery.
To be eligible for a return, items must be:
In original, unused condition;
With original packaging, tags, manuals, and accessories;
Accompanied by proof of purchase (order number or receipt).
Items that do not meet these criteria may not be accepted for return.
2. Non-Returnable Items
The following items are non-returnable:
Perishable goods (e.g., food, flowers);
Personalized/customized products;
Digital goods (e.g., software downloads, eBooks);
Gift cards;
Personal care items (e.g., cosmetics, underwear) once opened.
3. How to Initiate a Return
To initiate a return:
Contact us at support@4buyn.com with your order number and reason for return.
Our team will provide you with return instructions, including the return address.
Please do not send your item back without first contacting us.
4. Return Shipping
Customers are responsible for the cost of return shipping, unless the return is due to our error (defective or incorrect item).
We recommend using a trackable shipping service and purchasing shipping insurance.
We are not responsible for returns lost during transit.
Customers are responsible for the cost of return shipping, unless the return is due to our error (defective or incorrect item).
We recommend using a trackable shipping service and purchasing shipping insurance.
We are not responsible for returns lost during transit.
5. Refunds After Return
Once your returned item is received and inspected:
If approved, your refund will be processed to your original payment method.
Refunds typically take 5-10 business days depending on your bank or payment provider.
Shipping fees and service charges (including payment processing fees) are non-refundable unless the return is due to our error.
6. Damaged, Defective, or Wrong Items
If you receive an item that is damaged, defective, or incorrect:
Please contact us within 48 hours of delivery.
Include your order number, clear photos/videos showing the issue, and a description.
We will promptly arrange a replacement, store credit, or a full refund.
7. Exchanges
At this time, we do not offer direct exchanges.
If you wish to exchange a product, please initiate a return for the original item and place a new order.
8. Cancellations
Orders may be canceled if requested within 12 hours of placing the order, provided the order has not already been processed or shipped.
If your order has already shipped, you must wait to receive the item and then request a return under the above guidelines.
Orders may be canceled if requested within 12 hours of placing the order, provided the order has not already been processed or shipped.
If your order has already shipped, you must wait to receive the item and then request a return under the above guidelines.
9. Contact Us
For questions related to returns, refunds, or exchanges, please contact:
4buyn.com
Email: support@4buyn.com
Address: 30 N Gould St Ste R, Sheridan, WY 82801 USA