Cancellation policy

Cancellation Policy

Effective Date: April 2026

Welcome to 4Buyn (“4Buyn”, “we”, “our”, or “us”). This Cancellation Policy explains the conditions under which orders placed on our website (www.4buyn.com) and mobile applications can be canceled.

1. Order Cancellation by Customer

You may cancel your order under the following conditions:

Before Shipment:

  • Orders can be canceled free of charge before they are shipped

  • Full refund will be issued (if payment was made in advance)

After Shipment:

  • Orders cannot be canceled directly once shipped

  • You may refuse delivery or request a return after receiving the product

  • Delivery charges may apply

2. How to Cancel an Order

To cancel your order, contact us immediately:

📧 Email: support@4buyn.com

Provide:

  • Order ID

  • Name

  • Reason for cancellation

3. Order Cancellation by 4Buyn

4Buyn reserves the right to cancel orders under certain conditions, including:

  • Product is out of stock

  • Incorrect pricing or listing errors

  • Suspicious or fraudulent activity

  • Delivery is not possible in the selected area

👉 In such cases, customers will be notified and refunded (if applicable)

4. Refund for Canceled Orders

  • If canceled before shipment → Full refund

  • If canceled after shipment → May be subject to delivery or handling charges

  • Refund will be processed according to our Refund Policy

5. Cash on Delivery (COD) Orders

  • COD orders can be canceled before shipment

  • Repeated cancellations may result in account restrictions

6. Seller Cancellation

Since 4Buyn is a multi-vendor marketplace:

  • Sellers may cancel orders due to stock or operational issues

  • 4Buyn ensures proper notification and refund process

7. Changes to Orders

Once an order is placed:

  • Changes to address or product may not be possible after processing

  • You may cancel and place a new order (if eligible)

8. Contact Information

For cancellation-related queries:

📧 Email: support@4buyn.com
🌐 Website: www.4buyn.com

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