Return policy

Return Policy

Effective Date: April 2026

Welcome to 4Buyn (“4Buyn”, “we”, “our”, or “us”). This Return Policy explains the conditions and process for returning products purchased through our website (www.4buyn.com) and mobile applications.

1. Overview

At 4Buyn, customer satisfaction is our priority. If you are not satisfied with your purchase, you may request a return under the conditions outlined below.

2. Return Eligibility

You may request a return if:

  • The product is damaged or defective

  • You received the wrong item

  • The product is not as described

👉 Return requests must be made within 3–7 days of delivery.

3. Return Conditions

To be eligible for a return:

  • Product must be unused and in original condition

  • Must include original packaging, tags, and accessories

  • Must have proof of purchase (Order ID)

4. Non-Returnable Items

The following items are NOT eligible for return:

  • Personal care items (e.g., underwear, cosmetics, hygiene products)

  • Used or damaged items (by customer misuse)

  • Items marked as non-returnable

  • Digital products or services

5. Return Process

Step 1:

Contact us at:
📧 support@4buyn.com

Step 2:

Provide:

  • Order ID

  • Reason for return

  • Photos/videos (if applicable)

Step 3:

Wait for approval from our support team.

6. Pickup & Shipping

  • If the return is approved, we may arrange a pickup or request you to send the product back

  • Return shipping cost:

    • Free if product is defective/wrong

    • Customer pays if return is for personal reasons

7. Inspection

  • Returned items will be inspected

  • If approved → refund or replacement will be processed

  • If rejected → item may be returned to customer

8. Replacement Option

  • In some cases, you may choose replacement instead of refund

  • Replacement depends on product availability

9. Relation with Refund Policy

👉 Once a return is approved and completed:
➡️ Refund will be processed according to our Refund Policy

10. Platform Role

4Buyn operates as a multi-vendor marketplace.
Sellers are responsible for product quality, but 4Buyn ensures fair resolution for all return cases.

11. Contact Information

For return-related support:

📧 Email: support@4buyn.com
🌐 Website: www.4buyn.com

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